Customers

Complex workflows. Live operations.

Customers across multiple industries use Flowtion solutions.

Case study

Security systems group: operations that keep pace with growth.

Paper-based and email administration made it difficult to oversee contracting and coordination between installation, service and sales teams. We mapped the processes with the customer, then configured forms, workflows, permissions and notifications. The solution was also integrated with the ERP and fault reporting systems.

Key users received two days of training, followed by a month of parallel operation before go-live. The solution continues to evolve as new requirements emerge.

Quotation and contract → project and installation → service and customer management.

Summary of the case study workflow

Another live implementation

Energy group: a shared cash transaction data mart.

The Data Exchange-based solution brings together daily transactions, transaction histories and statements from bank accounts across approximately 20 subsidiaries, supporting daily operations and management reporting.

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Selected customers